EgyPet Your Complete Pet Care Platform
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Accessibility Statement

Last Updated: August 19, 2025

1. Introduction

egypet is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

This accessibility statement applies to the egypet website and mobile application (collectively referred to as our "Platform").

2. Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We've chosen Level AA as our target.

3. Compatibility with Assistive Technologies

We aim to make our Platform compatible with the following assistive technologies:

  • Screen readers (such as JAWS, NVDA, VoiceOver, and TalkBack)
  • Speech recognition software
  • Screen magnification software
  • Alternative input devices

Our Platform is designed to be compatible with the following browsers:

  • Latest versions of Chrome, Firefox, Safari, and Edge
  • Mobile browsers on iOS and Android devices

4. Accessible Features

We have implemented the following accessibility features on our Platform:

  • Semantic HTML structure with appropriate headings and landmarks
  • Text alternatives for non-text content
  • Keyboard accessibility for all functionality
  • Sufficient color contrast
  • Resizable text without loss of content or functionality
  • Alternative text for images
  • ARIA attributes where appropriate
  • Focus indicators for keyboard navigation
  • Skip to main content links
  • Form labels and error messages
  • Consistent navigation

5. Known Limitations

Despite our best efforts to ensure the accessibility of our Platform, there may be some limitations. Below is a description of known limitations, and we are working to resolve them:

  • Some older content may not be fully accessible, but we are working to update it.
  • Some third-party content or functionality may not be fully accessible, but we are working with vendors to address these issues.
  • Some interactive features may have limited accessibility on certain devices or with certain assistive technologies.

6. Feedback and Contact Information

We welcome your feedback on the accessibility of our Platform. Please let us know if you encounter any accessibility barriers:

We try to respond to feedback within 5 business days.

7. Ongoing Improvements

We are committed to continually improving the accessibility of our Platform. We are:

  • Conducting regular accessibility audits and testing
  • Providing accessibility training to our staff
  • Engaging with users with disabilities to get their feedback
  • Working with third-party vendors to improve the accessibility of their components
  • Staying informed about new technologies and standards related to accessibility

8. Accessibility Statement Updates

This statement was last updated on August 19, 2025. We will regularly review and update this accessibility statement as we improve our Platform's accessibility or when new content or functionality is added.

9. Accessibility Resources

For more information about web accessibility, please visit these resources:

10. Contact Us

If you have any questions about our accessibility efforts or need assistance with any part of our Platform, please contact us: