Privacy Policy

1. Introduction

egypet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or mobile application (collectively, the "Platform").

Please read this Privacy Policy carefully. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms and Conditions.

If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Express interest in obtaining information about us or our products
• Participate in activities on the Platform
• Contact us

The personal information we collect may include:

• Name
• Email address
• Phone number
• Mailing address
• Password
• Profile picture
• Pet information (including photos, breed, age, health information)
• Business information (for veterinarians and pet shops)
• Payment information (for premium services or transactions)
• Any other information you choose to provide

2.2 Information Automatically Collected

When you access our Platform, we automatically collect certain information, including:

• Device information (such as your mobile device ID, model, and manufacturer)
• IP address
• Browser type and version
• Operating system
• Location data (if permitted by you)
• Access times and dates
• Platform pages viewed
• Platform features used
• Links clicked
• Referring website, application, or service

2.3 Information from Third Parties

We may obtain information about you from other sources, such as:

• Social media platforms when you connect your account
• Partners when you use integrations
• Advertisers
• Third-party services that provide information to enhance our services

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Create and manage your account
• Provide and maintain our Platform
• Personalize your experience
• Process transactions
• Facilitate pet matching services
• Connect pet owners with veterinarians and pet shops
• Assist in lost and found pet services
• Send administrative information
• Send marketing and promotional communications
• Respond to inquiries and offer support
• Request feedback
• Monitor and analyze usage and trends
• Improve the Platform, products, and services
• Protect the Platform and our users
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

4.1 Other Users

When you share information (such as pet profiles, posts, comments) on public areas of our Platform, that information may be viewed by all users and may be publicly distributed outside the Platform. If you interact with other users or register through a third-party social media service, those users may see your name, profile photo, and information about your activities.

4.2 Business Partners

We may share your information with business partners to offer certain products, services, or promotions.

4.3 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

• Payment processing
• Data analysis
• Email delivery
• Hosting services
• Customer service
• Marketing

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.6 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and store certain information. For more detailed information about our use of these technologies, please refer to our Cookie Policy.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Privacy Rights

8.1 Account Information

You can review and change your personal information by logging into your account settings.

8.2 Marketing Communications

You can opt out of receiving marketing emails from us by following the unsubscribe instructions provided in the emails or by contacting us directly.

8.3 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.

8.4 GDPR Rights (for EU residents)

If you are a resident of the European Union, you have certain data protection rights. For more information, please see our GDPR Compliance page.

8.5 CCPA Rights (for California residents)

If you are a California resident, you have specific rights regarding your personal information. For more information, please see our CCPA Compliance page.

8.6 Do Not Track

We do not currently respond to Do Not Track (DNT) signals. However, you can usually choose to set your browser to remove or reject cookies to minimize tracking.

9. Third-Party Websites

Our Platform may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policy of every website you visit.

10. Children's Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Email: privacy@egypet.com
• By visiting this page on our website: https://egypet.site/pages/contact.php